Reservations

We always keep some space for walk-ups, but if you wanna play it safe (especially on weekends), we recommend reserving. We accept bookings for groups of up to 6 and sadly can’t accept standing customers. There’ll be a widget here somewhere…

Booking

The small print, you actually should read

So. When we book out a Saturday and the groups don’t show, well… that sucks. We’ll have turned away other bookings once full, and then won’t be able to accept walk-ups, either. Suddenly it’s real hard to keep the bills paid.

So if you wanna book, there are rules. We don’t like them, but we basically can’t exist without them:

Bookings require card authentication. You won’t pay a deposit, but you will be charged £10 automatically if you no-show or cancel with less than 24 hrs’ notice.

Please don’t be awkward and ask us to swallow the cost – charging you for a no-show isn’t calling you a bad person, it’s just recouping (some) costs. You having a good reason (or just just straight-up getting COVID), doesn’t really change anything. We know that’s awkward, sorry.

Having a phone in the bar just didn’t work for us – during the times for which people tend to book, we can barely get to it. Equally, we can’t guarantee we’d be able to receive notification on socials, so it’s kinda simple – we hold your table for 15 mins past your booked time, any later than this and we have to give the table away to the next waiting guests and consider your reservation a no-show.  If you don’t like the sound of this or wanna risk all the faff and aren’t completely certain on your timings, that’s completely fair –  just play it cool with a walk-up. Sorry – we don’t like it, either.

Address: Her Majesty’s Secret Service,
Whiteladies Gate,
Whiteladies Road,
Bristol
BS8 2PH

Telephone: 0117 973 3926

Email: hello@hmssbristol.com